Privacy Policy

Filter Funds respects your privacy and is committed to protecting information that you provide when using our website and mobile application.

Filter Funds is a platform that provides mutual fund information, financial research, insurance-related information, and consultation booking services.

This Privacy Policy explains what information may be collected, how it may be used, and how you can contact us regarding your information.

Filter Funds does not require users to create an account to use the website or mobile application.

Depending on the feature you use, you may voluntarily provide information such as:

• Name
• Email address
• Mobile phone number
• Information submitted through consultation requests
• Information required to respond to your enquiry
• Other information that you voluntarily provide to us

We only request information that is reasonably necessary for the relevant service or communication.

Information submitted by users may be used for the following purposes:

• Responding to enquiries
• Processing consultation requests
• Contacting customers regarding requested services
• Providing mutual fund consultation services
• Providing insurance consultation services
• Improving our website and mobile application
• Maintaining security and preventing misuse
• Complying with legal and regulatory requirements

If you submit a consultation request, the information you provide may be used to contact you regarding the service you requested.

For mutual fund-related consultation, Filter Funds may use the information you provide to facilitate communication regarding mutual fund services.

For insurance-related consultation, Filter Funds may use the information you provide to facilitate communication regarding insurance services.

Where required for providing a requested service, information may be shared with the relevant service provider, intermediary, distributor, insurer, or other authorized party.

We take reasonable measures to protect information submitted through our website and application.

Information transmitted between your device and our services may be protected using industry-standard encryption technologies such as HTTPS/TLS where supported.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Filter Funds does not provide user account functionality and does not maintain a user account database within the mobile application.

Information submitted through consultation or enquiry forms may be processed or stored by the systems used to receive and manage those requests.

Information may be retained for as long as reasonably necessary to provide the requested service, comply with legal or regulatory requirements, resolve disputes, or maintain appropriate business records.

Our website and mobile application may use third-party services to provide functionality, analytics, application infrastructure, notifications, crash reporting, or other technical services.

Such services may process technical information in accordance with their own privacy policies.

Examples may include analytics, crash reporting, cloud messaging, hosting, and other infrastructure services used to operate and improve the application.

The mobile application may use analytics and crash reporting services to understand application usage, identify technical problems, and improve reliability.

These services may collect technical information such as device information, application version, operating system information, crash information, and usage events.

Analytics information is intended to help us improve the application and is not intended to identify users personally unless such information is voluntarily provided or otherwise permitted by the relevant service.

The mobile application may use push notifications for service-related communications, updates, reminders, or other relevant information.

You may control notification permissions through your device settings.

Filter Funds is not intended to knowingly collect personal information from children.

Users should not submit personal information through the application if they are not legally permitted to use the relevant service.

If you have submitted personal information to Filter Funds and would like to request deletion, you may contact us by email.

Please provide sufficient information for us to identify the relevant request. We may need to verify the identity of the requester before processing a deletion request.

Certain information may need to be retained where required by law, regulation, compliance requirements, fraud prevention, dispute resolution, or legitimate business purposes.

If you have questions about this Privacy Policy or your personal information, contact us at:

Filter Funds may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with an updated effective date.